Privacy policy
Welcome to Shree Ram Ayurveda Herbal. We respect your privacy and are committed to protecting the personal information you provide while placing an order with us.
This Privacy Policy explains what information we collect, how we use it, and with whom we may share it.
1. Information We Collect
When you place an order with Shree Ram Ayurveda Herbal, we may collect the following information:
● Full Name
● Mobile/Phone Number
● Email Address
● Billing Address
● Pincode
● Delivery/Shipping Address
● Order Details, including the products ordered and order-related information
We collect this information only to the extent necessary to process your order, arrange payment and delivery, communicate with you regarding your order, and provide customer support.
We do not collect personal information that is not reasonably required for fulfilling your order or providing our services.
2. How We Use Your Information
We may use your information for the following purposes:
● To process and confirm your order
● To process or facilitate payment
● To arrange delivery of your products
● To contact you regarding your order
● To provide customer support
● To handle returns, refunds, complaints, or order-related issues
● To prevent fraudulent or unauthorized transactions
● To comply with applicable legal requirements
We do not collect personal information for purposes unrelated to providing our services unless otherwise permitted by law or with your consent.
3. Sharing of Your Information
We may share the information necessary to fulfill your order with trusted service providers, including:
Courier and Delivery Partners
Your name, phone number, and delivery address may be shared with courier or delivery partners so that your order can be delivered to you.
Payment Partners
Payment-related information may be processed by our authorized payment service providers to complete your transaction.
We do not sell or rent your personal information to third parties for their marketing purposes.
We may also disclose information where required by applicable law, government authorities, courts, or other legally authorized bodies.
4. Protection of Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
5. Data Retention
We retain your personal information only for as long as reasonably necessary to:
● Complete and maintain records of your orders
● Handle returns, refunds, complaints, or disputes
● Comply with applicable legal, accounting, or regulatory requirements
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
6. Cookies
Our website may use cookies or similar technologies to provide essential website functionality and improve your browsing and shopping experience.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website may use third-party services such as payment processors and courier/delivery providers to fulfill your orders.
These third parties may process your information only to the extent necessary to provide their respective services and may have their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services that are outside our control.
8. Accuracy of Information
You are responsible for providing accurate and up-to-date information when placing an order.
If any information provided by you changes, you should provide the updated information where necessary to ensure successful order processing and delivery.
9. Your Privacy Choices
You may contact us regarding your personal information, including questions about how your information is collected or used.
Where applicable, you may also request correction or deletion of your personal information, subject to legal and legitimate business requirements.
10. Children's Privacy
Our services are not intended to knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.
Any updated version will be made available on our website with the revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Shree Ram Ayurveda Herbal
Email: shreeramayurvedaherbal@gmail.com
Phone: 6260829731
Address: Post Office Kaudiya, Kaudiya, Chandia, Umaria, Madhya Pradesh – 484660
By placing an order with Shree Ram Ayurveda Herbal or using our website, you acknowledge that you have read and understood this Privacy Policy.
